FREQUENTLY ASKED QUESTIONS

GET ANSWERS

HOW TO GET HERE

Nuevavilla Esthetics LLC is located inside Lakeshore Salon Suites - 180 W Lakewood Blvd, Holland, MI 49424. Once you arrive at the building, please text me to let me know you’ve arrived. The door is automatically locked, and you’ll need a passcode to enter.

For Sugaring

  • Avoid exfoliation on the day of your appointment.

  • Drink lots of water! Dehydration causes the skin to tighten and can make your hair removal slightly less comfortable.

  • Avoid lotions and oils on the day of your appointment.

  • Caffeine can cause extra skin sensitivity.

  • Hair must be grown out about 14 days after your last shave. The longer the hair, the better the results!

  • Avoid spray tanning before sugaring, as it can lift the color

  • Arrive in sweatpants and a loose T-shirt. If you’re coming straight from work, please bring an extra pair of CLEAN cotton undies, loose bottom, and a loose shirt.

BEFORE YOUR APPOINTMENT

For Sugaring

  • Avoid Touching! It’s tempting to get your hands on your new, silky-smooth skin, but your hands carry bacteria that could potentially cause an infection in your freshly opened pores.

  • This might be hard for some; please avoid any intimacy for the next 24 hours. Any liquids (side eye), friction, and sweat can lead to irritation. Please advise your partner to admire from a distance.

  • Avoid Exercise. Sweat and bacteria could clog pores and irritate your skin.

  • Avoid lotions with fragrance, products with harsh chemicals, and exfoliation directly after your appointment.

  • As mentioned before, exfoliation is extremely important and is recommended 2-3x a week to prevent ingrown hairs, but waiting 2 days after your sugar is the best time to start.

  • For facial sugaring, avoid wearing make-up for 24 hours. The sugar naturally exfoliates the top layer of dead skin cells, revealing a clean surface. Applying make-up too soon can lead to potential new acne flare-ups, irritation, and clogged pores.

  • Deodorant is an everyday necessity, BUT if you get this area sugared, it’s best to avoid deodorant for the remainder of the day. Deodorant leads to a build-up of sweat and non-organic ingredients. It is best to let your underarms breathe and get the most out of your silky smooth skin.

AFTER YOUR APPOINTMENT

IN BETWEEN APPOINTMENTS

  • For Sugaring

    • Get into a routine of exfoliating and moisturizing your beautiful skin! Exfoliation 2-3x a week will help to remove dead skin buildup and give your new hair opportuthe nity to grow through the skin. But it doesn’t stop there; exfoliation without moisturizing can cause dry skin, which your new hairs can get stuck underneath. Use an all-natural oil or body butter to moisturize your skin, and if you have sensitive skin, it may be best to avoid moisturizers with fragrance. The combination of exfoliation and moisturizing will give you optimal results for soft, silky, smooth skin, and even enhance your sugaring appointments!

    • Once you begin sugaring, waiting 4-6 weeks between appointments is average and will give you the best results for hair removal.

    • To ensure the BEST results, continue to wear looser clothes for the next 2-3 days following your sugar session. This allows the hair follicle to breath and avoid any ingrowns from accruing.

CAN I GET SUGARED ON MY PERIOD?

Yes! While the area may be a bit more sensitive during your time of the month, making it slightly more uncomfortable, it is still very manageable and easy to work around

If you need to reschedule or cancel your appointment, you’re welcome to do so through our website or by sending us an email anytime up to 24 hours before your scheduled visit. We understand that unexpected things come up, and we’re happy to help whenever we can.

Please note:

  • Changes made after the 24-hour window are considered a missed appointment and will result in a 50% service charge to the payment method on file.

  • Same-day rescheduling is treated as a cancellation and will incur a 100% charge of the scheduled service.

  • No-call, no-show appointments will also be charged 100% of the service.

Thank you for your understanding and for respecting our time and scheduling policies. We truly appreciate you and look forward to providing you with excellent care at your next appointment.

WHAT IS THE CANCELLATION POLICY?

Sugaring results usually last about 1.5 to 2 weeks, and then your next set of hairs will start to make their grand entrance. Booking your appointments ahead of time keeps everything on a smooth schedule—literally—so each visit gets easier and easier.

When hair is pulled from the root, the new growth that returns is a soft, fine “baby hair” that’s way less attached, which means it comes out like a total breeze next time. That’s why every hair removal pro will tell you, “The first time is always the worst.” You’re starting with the thickest, most stubborn hairs of your life.

But once you start your sugaring journey? Oh honey… it only gets smoother from here.

HOW LONG DOES SUGARING LAST FOR?

Sugaring may still be hair removal, but it’s a completely different experience from waxing. Wax sticks to live skin cells, which means it can take a tiny layer of skin with it—often leaving you red, tender, or irritated. Sugar, however, only adheres to the hair and dead skin, giving you a gentle exfoliation instead of skin lifting. The result is smoother skin with little to no redness.

Another big difference is technique. Sugar is removed with the direction of hair growth, helping the hair glide out from the root. This reduces breakage, ingrowns, and irritation, and over time leads to softer, finer, sparser regrowth—yes, that means less discomfort in the long run. Waxing goes against the grain, which can be rougher on the skin and more likely to cause breakage.

And the best part? Sugar is applied at body temperature, so you never have to worry about burns—just a gentler, kinder hair removal experience.

HOW PAINFUL IS SUGARING?

CAN I SHOWER AFTER GETTING SUGARED?

Absolutely! Just avoid that boiling-hot shower you might be craving on a cold day. With freshly emptied follicles, extreme heat can cause unnecessary irritation. Opt for warm water and a gentle, fragrance-free cleanser during the first 24 hours. After that, you’re welcome to return to your usual shower routine.

It’s incredibly rare for anyone to go back to waxing after trying sugaring—many clients say it before we’re even finished with their first appointment. Sugaring is simply a more elevated form of hair removal: it uses natural ingredients, feels gentler on the skin, and offers a more comfortable overall experience.

Because sugar only adheres to the hair and dead skin cells—not live skin cells like wax does—the removal process is noticeably less painful. It’s also more effective. Sugar is removed with the direction of hair growth, which helps prevent breakage, ingrowns, and irritation. By removing hair more cleanly from the root, new growth comes in smoother, finer, and sparser over time.

And here’s the bonus: consistent root removal restricts blood flow to the follicle, gradually weakening it—meaning less growth and less discomfort in the long run.

IS SUGARING BETTER THAN WAXING?

SHOULD I SHAVE BETWEEN SUGARING?

We kindly ask that you avoid shaving between appointments. Shaving can disrupt the natural hair growth cycle and make hair removal more difficult, especially if the hair is too short. When following a monthly sugaring schedule, there is an ideal amount of growth needed for the hair to be effectively removed at your next session.

Shaving in between appointments can result in missed hairs, the need to push out or reschedule your appointment, and interruptions to your regular hair removal cycle. Following the recommended schedule ensures the best results and a smoother experience with each visit.

HOW COMMON ARE INGROWN HAIRS AFTER SUGARING?

Ingrown hairs can be a tricky issue and may be caused by a variety of factors, including broken hairs, lack of moisture, insufficient exfoliation, hormones, or hair type. The good news is that sugaring can help reduce ingrown hairs thanks to the way it’s applied and removed. During sugaring, the sugar is massaged onto the skin against the direction of hair growth, which helps the sugar reach the follicle and grip the hair at the root. It is then removed in the direction of hair growth, following the natural path of the hair. This method helps remove the hair fully from the root, which can reduce the likelihood of ingrowns over time.

Proper at-home maintenance between appointments is also key to preventing ingrown hairs. Exfoliation helps remove dead skin cells, preventing new hairs from becoming trapped beneath the surface. Moisturizing afterward is essential, as it hydrates the newly exposed skin and helps guide hair growth, making it easier for hairs to emerge naturally.

Following a monthly sugaring schedule allows hair to grow to the optimal length for removal. Shaving in between appointments can interfere with this cycle, making it more difficult to remove all hairs, potentially requiring rescheduled appointments, and disrupting the ideal hair removal schedule. By keeping to the recommended cycle and maintaining proper at-home care, you’ll get the best results and smoother, healthier skin.